Bill Jordan Jordan Roof Company 915 W. Collins Ave. Orange, CA 92867 Dear Bill. Re: Contract #03140172
The job is finished! Our House has been crowned with a beautiful new roof, expertly installed by Jordan Roof Co. It makes the house look so much better than the old roof even before that roof was badly damaged by the Mag. 5.1 La Habra Earthquake that hit us in the evening hours of March 21. We are elated! However, my purpose in writing is not so much about having a beautiful new roof; ather, it is about the JORDAN Roof Crew you sent to install it. You know that I have no expertise in roofing or homebuilding, but I do know when people do an excellent job. Yours' did! They worked together as a team like a well-oiled machine. They worked quickly, yet carefully, and with obvious attention to detail; they checked their work at day's end before leaving, making whatever adjustments or improvement they felt were needed, before leaving for the day. In short: they showed themselves to be skilled craftsmen rather than simply 'workers'. Now, I am sure that working on any roof in the heat of a summer day is not kids' play; rather, it can test anyone's patience. Yet these people were always friendly and courteous when we interacted with one another with a question or information. It was our distinct pleasure to have them do 'our job'. Accordingly, I wish to commend their leader, Angel, and every member of his crew for a job well done and for being excellent ambassadors for Jordan Roof Company. In the end, the performance of your teem on the job reflect very positively on the one whose company bears his name, and who leads and inspires his people to be the best the can be: that's YOU! My sweetheart for more than 52 years, Mecki, joins me in expressing our heartfelt thanks to you, Bill, and to your crew for a beautiful job well done. Most sincerely, Karl G.